🚚 Quick Shipping Summary
Most U.S. orders ship within 1–2 business days and arrive in 5–7 business days. Free U.S. shipping on 3-bottle and 6-bottle packs.
Shipping Rates
- 2-Bottle Pack (Starter): $9.99 standard shipping
- 3-Bottle Pack (Most Popular): FREE U.S. shipping
- 6-Bottle Pack (Best Value): FREE U.S. shipping
Domestic Shipping (United States)
Orders shipped within the continental United States typically arrive within 5–7 business days after your order is processed. Orders to Alaska, Hawaii, and U.S. territories may take 7–14 business days.
International Shipping
We currently ship to most countries worldwide. International delivery times typically range from 10–21 business days, depending on destination and customs processing.
International shipping rates
- Canada: Calculated at checkout (typically $14.95)
- United Kingdom & EU: Calculated at checkout (typically $19.95)
- Australia & New Zealand: Calculated at checkout (typically $19.95)
- Other countries: Calculated at checkout based on weight and destination
Customs and import duties are the responsibility of the customer. Many countries do not charge customs fees on personal supplement orders, but policies vary. Check with your local customs office if you have questions.
Order Processing
Orders are typically processed and dispatched within 1–2 business days of payment confirmation. Orders placed on weekends or U.S. federal holidays are processed the next business day.
Tracking Your Order
Once your order ships, you will receive a tracking number by email. You can use this tracking number on the carrier's website to monitor delivery progress.
If you have not received a shipping confirmation within 3 business days of placing your order, please contact us.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, contact us within 14 days of the expected delivery date. We will work with the carrier to locate your package or send a replacement at no cost to you.
Incorrect Address
Please double-check your shipping address before placing your order. If you notice an error after ordering, contact us immediately. Once an order has shipped, we cannot modify the delivery address. Packages returned to us due to incorrect addresses will be reshipped at the customer's expense.
Discreet Packaging
All Neuro Sharp orders are shipped in plain, unmarked packaging. Nothing on the outside of the box indicates the contents.
Need Help With Your Order?
If you have shipping questions or need help tracking an order, our support team is one message away via the contact page.