Whether you have questions about the product, your order, or our 180-day money-back guarantee, we're here to help. Most inquiries get a response within 1–2 business days.
📧 Email Support
For all general questions, order issues, refund requests, and product inquiries, please email our customer support team at:
Response time: typically within 1–2 business days, Monday through Friday.
What to Include in Your Message
To help us resolve your inquiry as quickly as possible, please include:
- Your full name
- The email address used at checkout (if related to an order)
- Your order number (found in your purchase confirmation email)
- A brief description of your question or issue
Common Inquiries
Order Status & Tracking
If you placed an order and have not received a shipping confirmation within 3 business days, email us with your order number. See our Shipping Information page for typical delivery times.
Refund Requests
Neuro Sharp comes with a 180-day money-back guarantee. To request a refund, email us within 180 days of your purchase with your order details. Full details on our Refund Policy page.
Product Questions
For ingredient, dosage, and safety questions, please review the Ingredients, FAQ, and Health Disclaimer sections of our site first. For specific medical questions, please consult a qualified healthcare provider.
Wholesale & Partnership Inquiries
For wholesale, retail, or partnership opportunities, email us with "Wholesale Inquiry" in the subject line.
Hours of Operation
Our customer support team operates Monday through Friday, 9 AM to 5 PM Eastern Time (ET). Messages received outside these hours will be answered the following business day.
What We Cannot Help With
We are unable to provide specific medical advice. If you have questions about whether Neuro Sharp is right for your specific health situation, please consult your doctor or a qualified healthcare provider.
We also cannot help with bottles purchased from third-party marketplaces (Amazon, eBay, Walmart, etc.). Always order from the official site to ensure freshness and full guarantee coverage.